TUG CONNECTS 2024: ignite!

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TUG CONNECTS 2024: ignite!

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7:00am EDT

Breakfast Floridian Ballroom A-F

8:00am EDT

(610) SPARK session: Revealing the Secrets to Best-in-Class Performance in B2B Order Fulfillment Solutions Center Theater-1Corey Ouellette (612) SPARK session: Infor Direct / Alliance Partner Services Offerings from Central Data Solutions Center Theater-2Daryl Ziegelman • Joe Davidson Solutions Center Open Bonnet Creek Ballroom VII-XII

8:15am EDT

Unleashing Collective Genius: The Power of Radical Collaboration (Executive Summit registered attendees only) Vesey RoomLudo Hof

8:30am EDT

(603) SPARK session: Kodaris Business Intelligence and AI Solutions Center Theater-1Tony Zakula • Audrey Rose Laura (628) SPARK session: Intelligent Doc Processing with DocBits (by FELLOWPRO) Solutions Center Theater-2Paul Fischer

9:00am EDT

(605) SPARK session: Natural Language Ordering for CSD Solutions Center Theater-1Andrew Mostello (631) SPARK session: Expand your Infor M3 with Fully Integrated Apps to Streamline your Warehouse Management, Shopfloor Reporting, Maintenance, and Other Areas! Solutions Center Theater-2Paul Phillips

9:30am EDT

(613) SPARK session: Swiping Right to Increase your Sales by 15% Solutions Center Theater-1James Gerdes (625) SPARK session: Accounts receivable and Cash Application don’t have to be such a Glitch Solutions Center Theater-2Manan Saksena

10:00am EDT

General Session Bonnet Creek Ballroom I-VI

11:30am EDT

Lunch Floridian Ballroom A-F

12:30pm EDT

(643) SPARK session: Innovation Use Case - Csuite for Distribution Analytics Solutions Center Theater-1Erica Svahnberg • Brandon Stacken (644) SPARK session: API 101 - Getting Started Solutions Center Theater-2Rob Thayer (101) Everything You Need to Know About Artificial Intelligence… But Didn’t Know to Ask (2024 Edition) Floridian Ballroom HJim Spellos (120) Management by Objective, Management by Measurement (Grant Howard) Orange RoomGrant Howard (132) Change Management- Let's Get Started Escambia RoomSara Weith (144) Critical Components of a Powerful Search Tool Manatee RoomBen Rudnick (183) Top 10 Mistakes that Companies Make During Implementation Collier / Columbia RoomDawn Balukonis • David Gneiser • Scott Smithson (149) Case Study: Driving Ecommerce Growth: Unveiling Agilix’s Strategy with Integration Automation & Customer Enablement Palm Beach RoomBrendan Cameron (322) Case Study: Automating Shipping with Infor Integrated TMS Hamilton RoomDennis Dominioni • Pritesh Shah (217) Document Output Management and Managing Forms Templates Citrus RoomJeff Wettschurack (311) Infor WMS Overview Broward RoomJerry Beaston • Vishal Minocha (276) Building a Dynamic Data Network Using Birst Gilchrist RoomTiffany Canada (320) ISM Roadmap Bay RoomJessica Stoykewych (331) Infor OS Workspaces, Smart Panel and Widgets Floridian Ballroom IBrandon Watson (202) Unveiling the Unseen: Exploring the 10 Hidden Gems in CloudSuite Distribution Floridian Ballroom GBrandy Alderman • John Kociuba (229) Bid Prep for CloudSuite Distribution Lake RoomKareena Dong (232) Rebates 101: Introduction to Creating and Maintaining Rebate Records Flagler RoomKevin Young (386) CSD and Mongoose Development Nassau RoomDavid Heffler • Caitlin Porter (392) Hands-On Lab - CSD WebUI Basics Dade RoomLori Jager • Mark Jelencic (205) Roadmap for M3-based CloudSuites Brevard RoomMike Fletcher

1:00pm EDT

Prepare for the Future: Building Next-Generation Workplaces and Communities (Executive Summit registered attendees only) Vesey RoomKim Lear

1:45pm EDT

Executive Summit Wrap-up (Executive Summit registered attendees only) Vesey RoomKent Justice (502) eCommerce Solutions Pre-Integrated by ATWIX for Shopware, Magento & Adobe Commerce Palm Beach RoomBen Rudnick (508) ProSales - Customer Stratification and Modelling Hamilton RoomTim Plotner (514) MaxRecall New Features and Functionality Roadmap Nassau RoomRaymond Brooks • Eric Whitener (525) A Better Way to Manage Ecommerce presented by Znode Manatee RoomTom Flierl • Wil Goodman (527) The DCKAP Integrator: A Technical Review Dade RoomAaron Pallares (532) Better Budgets and Forecasts with Phocas Software Collier / Columbia RoomDivya Orr (538) WPCRM: AI-Powered CRM Built for Wholesale Distribution Bay RoomJames Gerdes (516) Creating a report in CSD Analytics using Visualizer Floridian Ballroom HKevin Dean (537) The Future of Data and Analysis, Now - Infor Apps & Microsoft Fabric Baker RoomSkyler Tinker (509) What’s new in Starship for 2024 Floridian Ballroom ITammy Mahoney (536) IncentViz: Still Managing your Commissions Outside of CSD? There's a Better Way! Brevard RoomMarty Rhodes (504) Harness the power of AI to digitally transform your sales order process Citrus RoomJames Exley (506) Why You Need an Integrated Delivery Management Solution Flagler RoomLaurie Miller (518) UnForm Document & Data Entry Automation for CSD & IDM Floridian Ballroom GPaul Boushell • Kristy Mitcham • Allen Miglore (523) EDI Demystified Orange RoomMitch Copman • Cameron Crawford • Frank Azzalina (530) Adapting Your Pricing Strategy to Changing Economic Forces Gilchrist RoomSteve Peppler (512) Increase Operational Profitability Through Optimized Fleet Management Lake RoomDrew Mapplebeck • Robin Merrion (521) See how Infor CRM SLX CRM with Business Intelligence and Marketing Automation can enhance your organization Escambia RoomBryan Marks • Nick Kyriazis (528) Tackling Your Second Most Expensive Asset with an All-Encompassing Software Solution Broward RoomSharon Newlin

2:15pm EDT

PM Break in the Solutions Center Bonnet Creek Ballroom VII-XII

2:30pm EDT

(615) SPARK session: Position Yourself for Success: Embracing Key B2B eCommerce Trends in 2024 Solutions Center Theater-1Aaron Pallares (620) SPARK session: 85% of Data & Analytics Projects Fail - Here's how You Succeed! Solutions Center Theater-2Rob Cross

3:00pm EDT

(128) Fireside Chat with Jeff Bailey: Building the Capacity for Change Case Study Lake RoomRomi Salerno • Jeff Bailey (151) Critical Excel Tools for the Business Professional Floridian Ballroom HJim Spellos (218) Creating New Document Types in Infor Document Management Flagler RoomTina Rood (273) Unified Analytics in the Age of AI Broward RoomMichael Brown • Gaurika Wijeratne (304) Tech Advances for Safety & Compliance Bay RoomHenry Cheng (119) Going beyond Descriptive Analytics by Connecting AI Palm Beach RoomTiffany Canada (147) Kodaris Customer Portal Hamilton RoomBrandon Watson • Tony Zakula (112) Artificial Intelligence: Leverage ML to Personalize Product Recommendation Orange RoomJessica Stoykewych • Varun Sridharan (181) Preparing for your CSD Migration Gilchrist RoomAnn Luciani • Susan Bell (230) Pricing 101: Understanding the Matrix and how Pricing Works Floridian Ballroom IDella Coffelt (245) General Ledger Setup Best Practices Nassau RoomSteve Bloesing (253) ICSR/ICAMU Lead Time Citrus RoomDale Haynes • Bob Beers (321) Basics of Kit Production Collier / Columbia RoomJulie Zindle (333) Overview of Persona Based Workspaces Escambia RoomBrandon Stacken • Doug Buskard (342) IONDesk and OneView for Simple Admin Troubleshooting in CSD Floridian Ballroom GLance Melnik (355) Using the Infor OS API Gateway to Digitize the Enterprise Manatee RoomChris Weaver (240) Financial Management for M3-based CloudSuites Brevard RoomJasmine Jaucian (393) Hands-on Lab covering Advanced Extensibility for M3-based CloudSuites Dade RoomPeter Johansson

4:15pm EDT

(116) Supercharge Efficiency with Automation and AI Lake RoomMichael Brown • Harshana Kuruppu (126) Women in Distribution: Connect and Catalyze Citrus RoomKiki L'Italien • Robin McGuire • Della Coffelt (133) People, Process, Communication- the Simple Way to Address an Organization Hamilton RoomSara Weith (158) Methods for Prioritizing ERP Add-On Solutions Based on your Specific Company ROI Brevard RoomBrian Weaver (214) IDM - Setups, Searches, Security Floridian Ballroom GJan Zambelli (302) Warehouse Metrics Everyone Should Have in Place Flagler RoomTony Bruckler (118) Empower Your People with Augmented Intelligence Palm Beach RoomVarun Sridharan (239) Introduction to Infor CPQ Broward RoomTravis Theel (395) Hands-On Lab - Infor OS Applications and Introduction Dade RoomBrandon Watson (236) Managing Customer Orders in CSD using EDI and the Electronic Transaction Control Center Orange RoomDave Rumsch (248) Auditing for Changes and Compliance in CSD Collier / Columbia RoomBrian Jones (260) Vendor Pricing Updates Floridian Ballroom IMark Paterson (277) Mass Maintenance Tips & Tricks Floridian Ballroom HScott Smithson (318) Keeping TWL & CSD/SX.e in Balance Nassau RoomAndrew Weith (374) Pre-Built Extensions for CSD - Leverage Your Investment Escambia RoomKareena Dong • Andy Oberschmidt (378) Visibility to EDI Transactions in CSD Gilchrist RoomKevin Davis (210) M3 Output Management for M3-based CloudSuites Manatee RoomAlistair Stone (234) Customer Order Entry Mechanisms including Manual, EDI, SalesHub & Rhythm, Issue Management for M3-based CloudSuites Bay RoomTrevor Cain

6:00pm EDT

Penultimate Dinner Reception The Edison at Disney Springs