TUG CONNECTS 2024: ignite!

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TUG CONNECTS 2024: ignite!

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7:00am EDT

Presenter's Safety and Security Briefing Floridian Ballroom I Breakfast Floridian Ballroom A-F

8:00am EDT

(619) SPARK session: Power BI with Infor CloudSuite Solutions Center Theater-2Rob Cross (606) SPARK session: Predictive Packaging for Your Starship Shipping System Solutions Center Theater-1Andrew Mostello Open time in Solutions Center Bonnet Creek Ballroom VII-XII

8:15am EDT

Future Proofing Your Business: AI Tools for Profitability & Relevance (Executive Summit registered attendees only) Vesey RoomJim Spellos

8:30am EDT

(604) SPARK session: Marketing in the Age of AI: What’s Changing and What Will Remain the Same Solutions Center Theater-1Margaret Kelsey (611) SPARK session: Introduction to CD Rental Solutions Center Theater-2Daryl Ziegelman

9:00am EDT

(621) SPARK session: Unlocking Your Online Channel's Potential: Is Product Content the Key to Your Success? Solutions Center Theater-2Brian Lombardo (617) SPARK session: Effective Auditing of CSD data with Dragon Pack® - Audit Solutions Center Theater-1Victoria Christiansen

9:30am EDT

(602) SPARK session: Who is NSA? Your Path to Greater Success Solutions Center Theater-1Patrick VanPutte (630) SPARK session: The SourceDay Solution: A Supplier Portal That Works Solutions Center Theater-2Clint McRee

10:00am EDT

General Session Bonnet Creek Ballroom I-VI

11:30am EDT

Lunch Floridian Ballroom A-F

12:30pm EDT

(647) SPARK session: Understanding Co-development options through the CSD partner community Solutions Center Theater-1Julie Baltes (130) What Is Emotional Intelligence & How Does it Apply to Everyone Broward RoomSara Weith (137) Unlocking the winning formula: People + Process = Performance Escambia RoomRodney Williams (142) Personalization Strategies that Drive Customer Adoption and Keep Customers Coming Back Palm Beach RoomJeremy Ott • Ben Rudnick (211) Getting Started on IDM Forms Orange RoomKira England (250) Best Practices Inventory Management with Grant Howard Floridian Ballroom IGrant Howard (161) Case Study: How AI and Sales Tech Help Grow Sales by 15%. Lake RoomJames Gerdes (401) 3rd Party Solutions and Integrations Bay RoomJody Barlow (312) Infor Warehouse Management - from Paper-Based to a Fully Automated Warehouse Hamilton RoomSteve Lewis • Kirk France (351) Infor OS ION Collier / Columbia RoomBrandon Watson (111) Artificial Intelligence: Leveraging Infor AI to Improve Margins Gilchrist RoomVarun Sridharan (182) Five Essentials for Planning your ERP Migration to the Cloud Citrus RoomAlan Hays • Jeremiah Stone (271) Data Fabric Overview and Roadmap Flagler RoomLisa Cabral (332) Personalizing the CloudSuite User Experience Floridian Ballroom HMonica Morton (335) Infor Platform Technology Overview Nassau RoomStory Monforte (341) Introduction to Process Modeler Manatee RoomMike Juliano (370) Building Extensions in CSD for Beginners Floridian Ballroom GKareena Dong • Andy Oberschmidt (398) Hands-on Lab - TWL H5 Dade RoomTony Bruckler (204) Introduction & Overview to CloudSuite Distribution Enterprise (CSDE), Look and Feel for M3-based CloudSuites; which includes Cloudsuite Distribution Enterprise Brevard RoomMikael Forsman

1:00pm EDT

AI and Automation...It’s Impact on Your Life and Your Company (Executive Summit registered attendees only) Vesey RoomKevin Surace

1:45pm EDT

(501) eCommerce Solutions Pre-Integrated by ATWIX for Shopware, Magento & Adobe Commerce Floridian Ballroom IBen Rudnick (507) ProAdvisor - Business Performance and Metrics Manatee RoomTim Plotner (513) MaxRecall New Features and Functionality Roadmap Palm Beach RoomRaymond Brooks • Eric Whitener (519) Full-Service EDI: Getting an 'A' with your Customers, Channels, and Suppliers Dade RoomBrian Finks (526) The DCKAP Integrator: A Technical Review Broward RoomAaron Pallares (531) Better Analytics & Financial Planning with Phocas Software Collier / Columbia RoomLauren Sullivan (533) Global Cloud TMS: Integrated Shipping with CSD, TWL, SX.e M3, LN, CSI and WMS Brevard RoomShawn Horton • Pritesh Shah • Bishop, Pat (510) Low-cost ecommerce marketplace integration Lake RoomAndrew Mostello (515) What is CSD Analytics? Floridian Ballroom GKevin Dean (535) IncentViz: Still Managing your Commissions Outside of CSD? There's a Better Way! Baker RoomMarty Rhodes (503) Harness the power of AI to digitally transform your sales order process Floridian Ballroom HJames Exley (505) Why You Need an Integrated Delivery Management Solution Orange RoomKevin O'Connor (517) UnForm Document Management & Process Automation Overview Flagler RoomPaul Boushell • Kristy Mitcham • Allen Miglore (522) Are You Being Forced Into EDI? Citrus RoomMitch Copman • Cameron Crawford • Frank Azzalina (524) A Better Way to Manage Ecommerce presented by Znode Escambia RoomTom Flierl • Wil Goodman (529) Adapting Your Pricing Strategy to Changing Economic Forces Gilchrist RoomSteve Peppler (511) Increase Operational Profitability Through Optimized Fleet Management Hamilton RoomDrew Mapplebeck • Robin Merrion (520) See how Infor CRM SLX CRM and SX.e/CSD ERP integration can transform your company Nassau RoomBryan Marks • Nick Kyriazis (534) Have it Your Way: Access your SX.e Data and Generate your own Reports Bay RoomRoy Ellis

2:00pm EDT

TUG / Infor Executive Forum (Executive Summit registered attendees only) Vesey RoomInfor Executive Team

2:15pm EDT

PM Break in the Solutions Center Bonnet Creek Ballroom VII-XII

2:30pm EDT

(623) SPARK session: How to reduce audit risk by effectively managing tax-exempt sales Solutions Center Theater-1Rich Creech (624) SPARK session: Accounts receivable and Cash Application don’t have to be such a Glitch Solutions Center Theater-2Manan Saksena

3:00pm EDT

(642) SPARK session: Innovation Use Case - Csuite for Distribution Analytics Solutions Center Theater-1Erica Svahnberg • Brandon Stacken (645) SPARK session: Understanding Conditional Extensions Solutions Center Theater-2Dawn Balukonis • Mike Juliano (102) A Practical Guide to Artificial Intelligence Floridian Ballroom ITim Plotner (131) Situational Leadership-It Starts with YOU! Palm Beach RoomSara Weith (141) AI + eCommerce - Making a Plan to Integrate Gilchrist RoomTony Zakula (153) NAW’s Customer Stratification Playbook Lake RoomTom Cangelosi (185) Success Strategies: Insider Tips from Seasoned Project Leaders (Part 1 of 2) Nassau RoomCarol Shinya • Kathy Lundquist • Chuks Ezeokafor (300) What Will Warehousing and Distribution Look Like in 2030 Hamilton RoomAndrew Weith (148) Case Study: eCommerce Success Stories with Infor Pre-Integrated Magento/Adobe Commerce by ATWIX Escambia RoomJeremy Ott • Derek Litwin • Ben Rudnick (160) Case Study: Unlocking Order Fulfillment Excellence: Win and Retain More Business with Sales Order Automation Manatee RoomChris Bauserman (402) A+ Modifications Roundtable Bay RoomJody Barlow (212) Infor Document Management for Users & Administrators Floridian Ballroom HBrandon Watson (363) Unleash the Power of No-Code Development with Infor OS App Designer Citrus RoomDavid Heffler • Caitlin Porter (201.1) CSD Roadmap (1st of 2 times) Orange RoomMichael Mazzoni (246) AR and AP aging in Excel Flagler RoomEarl Ratliff (252) ICSP & ICSW BASIC Product Settings (CSD) Collier / Columbia RoomDale Haynes (330) Implementing the Infor Standard Home Pages Floridian Ballroom GClark Varnes (391) Hands-On Lab - Personalization and Extensibility Dade RoomJim Hatch (206) The New User Experience Capabilities for M3-based CloudSuites; which includes Cloudsuite Distribution Enterprise Broward RoomPeter Johansson (270) Infor Modern Data Architecture: Data & Analytics Strategy for M3-based CloudSuites Brevard RoomAlistair Stone

3:15pm EDT

Trust in the Age of the Deep Fake (Executive Summit registered attendees only) Vesey RoomKiki L'Italien

4:15pm EDT

(110) Infor AI: Uncovering Your Businesses Patterns Collier / Columbia RoomScott Whitson (125) Applying Agile and Lean Thinking to Business Broward RoomRomi Salerno (145) Unleashing the Power of AI in Digital Marketing: Strategies, Tools, and Best Practices Escambia RoomBrendan Cameron • Jonathan Tenpenny (186) Success Strategies: Insider Tips from Seasoned Project Leaders (Part 2 of 2) Gilchrist RoomCarol Shinya • Kathy Lundquist • Chuks Ezeokafor (306) Robotics in Your Warehouse: What You Need to Know Palm Beach RoomBud Budney (324) Best Practices for Counter Sales Flagler RoomHenry Cheng (150) Case Study: Create a Better Online Experience by Focusing on the Customers’ Perspective Lake RoomBob Lewis (162) Join us for a roundtable discussion between Saftgard and Syncsite regarding SX.e integration with Infor CRM SLX Manatee RoomBob Osborne • Nick Kyriazis Developing Leadership for an Effective and Efficient organizational culture (Executive Summit registered attendees only) Vesey RoomSara Weith (403) A+ as a Hosted Solution Bay RoomFred Apollo • Mike Juliano • Jody Barlow (350) A Day in the Life of IT and Introducing Cloudsuite Into your Environment Hamilton RoomMatt Petty (235) Sales Order Fulfillment: Order Type Functionality Floridian Ballroom HDeanne Zwart • Kira England (279) How to Tap Off of Data Fabric Flows for Decoupled Applications. Nassau RoomAndrew Mostello (310) TWL or WMS - What You Need to Know About Both Solutions Floridian Ballroom GMary Bennett • Barry Cooper • John Kociuba (356) Expanding Horizons: Adding New API Suites to Your Integration Arsenal Orange RoomRob Thayer (361) Tips and Tricks for Leveraging Infor OS Extensibility Floridian Ballroom IDavid Heffler • Jeremiah Stone • Caitlin Porter (383) Deep Dive!: Robotic Process Automation Solution Citrus RoomStory Monforte (394) Hands-On Lab - Tridex Mobile Bin Replenishment, Cycle Count and ePOD Apps Dade RoomBrandon Watson • Mark Jelencic (345) How to Consume Product Updates and use Infor Configuration Management for M3-based CloudSuites Brevard RoomMike Fletcher

4:30pm EDT

(641) SPARK session: The New HTML5 Version of TWL Solutions Center Theater-1Daryl Ziegelman (646) SPARK session: Exploring the Agile development process Solutions Center Theater-2Julie Baltes

5:00pm EDT

Happy Hour in the Solutions Center Bonnet Creek Ballroom VII-XII

5:30pm EDT

(614) SPARK session: An Honest Conversation CEO to CEO Solutions Center Theater-1James Gerdes (627) SPARK session: Flintfox: The Power of Intelligent Pricing Technology Solutions Center Theater-2Steve Peppler

6:00pm EDT

(629) SPARK session: Intelligent Doc Processing with DocBits (by FELLOWPRO) Solutions Center Theater-2Paul Fischer (601) SPARK session: CSD/SX.e - Cyberquery Ad Hoc Reporting/Data Discovery Solutions Center Theater-1Brian Weaver • Bradley Jackson