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For more information about TUG CONNECTS 2024: ignite!, please visit www.tugconnects.com
Tuesday, May 21 • 8:30am - 12:00pm
Assembly & Service - ISM Network Meeting

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Join us for an update on all things Assembly & Service in regards to Infor Service Managemenet. Topics to be covered are:

1.Intro, Goals of the SIG, Joining our SIG. Lets be a VOICE in the Service and Assembly World.
2.Case Study – Ryan Deckard (Reinders)
3.Case Study – Implementing CSD and ISM (Roger Abrahams – OTC)
4.What ISM Resources are available, or do you draw on?
5.Single Source Introduction/ISM Presentation – CSD/ISM Integration (Gordon Smith)
6.General ISM ERS Item Discussion.
7.ISM Panel Question and Answer Period! - Ask your ISM Questions!
8.What can we do better as a group? Future Webinar Topics.
9.Meeting Wrap up!

Please Note Our CSD Value Add portion of the Assembly and Service Meeting is in the Afternoon!

Speakers
JS

Jessica Stoykewych

Product Manager, Infor
RD

Ryan Deckard

ERP Manager, Reinders, Inc.
avatar for John Kociuba

John Kociuba

Business Consultant, NSA Professional Services
In August 2023 John joined the NSA team. With over thirty years of experience in the distribution and remanufacturing industry, he has a true understanding of the needs and connectivity challenges of all aspects of the sales and distribution business. John has learned about operational... Read More →
avatar for Roger Abrahams

Roger Abrahams

SVP - IT, OTC Industrial
I am passionate about driving growth using technology and ensuring that the needs of the business are met and exceeded. Before joining OTC in June of 2022, I spent the last 21 years as an independent consultant, creating business strategies and driving change across a significant... Read More →


Tuesday May 21, 2024 8:30am - 12:00pm EDT
Flagler Room